expressing suggestion

Asking for suggestions:

• Do you think I ought to call the police?
• What do you think I should buy him for his birthday?
• Do you have any ideas about how I can sell my car?
• Should I try to talk with him about this matter again?
• If you were me, what would you tell her?
• If you were in my situation, would you forgive him?
• What do you advise I pack for the trip?
• Do you have any advice for me?
• Can you give me some advice about something?
• How do you suggest I fix this broken window?
• Are you suggesting I give up jogging?
• What do you recommend I take for a bad headache?
• Do you have any recommendations about a good hotel in Paris?
• Can you recommend a suitable wine for dinner?

Offering suggestions:

· I think you’d better start looking for a new job.

· If I were you, I’d stop writing her.

· It would probably be a good idea to send this by Express mail.

· Why don’t you try calling her tonight?

· How about taking a bus instead of driving?

· Try ignoring her for a while.

· I’d say that you’d better quit the team now.

· I advise you to talk with your lawyer.

· My advice is to be careful in doing business with them.

· I suggest that we go out for dinner tonight.

· Let me suggest that we buy a new copier.

· I recommend that you cancel your appoinment.

· My recommendation is that we begin the sales program in May.

the beatles

The Beatles were an English rock band, formed in Liverpool in 1960, and one of the most commercially successful and critically acclaimed acts in the history of popular music.^[1] From 1962 the group consisted of John Lennon (rhythm guitar, vocals), Paul McCartney (bass guitar, vocals), George Harrison (lead guitar, vocals) and Ringo Starr (drums, vocals). Rooted in skiffle and 1950s rock and roll, the group later worked in many genres ranging from pop ballads to psychedelic rock, often incorporating classical and other elements in innovative ways. The nature of their enormous popularity, which first emerged as the "Beatlemania" fad, transformed as their songwriting grew in sophistication. The group came to be perceived as the embodiment of progressive ideals, seeing their influence extend into the social and cultural revolutions of the 1960s.

With an early five-piece line-up of Lennon, McCartney, Harrison, Stuart Sutcliffe (bass) and Pete Best (drums), the Beatles built their reputation in Liverpool and Hamburg clubs over a three-year period from 1960. Sutcliffe left the group in 1961, and Best was replaced by Starr the following year. Moulded into a professional outfit by music store owner Brian Epstein after he offered to act as the group's manager, and with their musical potential enhanced by the hands-on creativity of producer George Martin, the Beatles achieved mainstream success in the United Kingdom in late 1962 with their first single, "Love Me Do". Gaining international popularity over the course of the next year, they toured extensively until 1966, then retreated to the recording studio until their break-up in 1970. Each then found success in an independent musical career. McCartney and Starr remain active; Lennon was shot and killed in 1980, and Harrison died of cancer in 2001.

During their studio years, the Beatles produced what critics consider some of their finest material including the album Sgt. Pepper's Lonely Hearts Club Band (1967), widely regarded as a masterpiece. Four decades after their break-up, the Beatles' music continues to be popular. The Beatles have had more number one albums on the UK charts, and held down the top spot longer, than any other musical act.^[2] According to RIAA certifications, they have sold more albums in the United States than any other artist.^[3] In 2008, Billboard magazine released a list of the all-time top-selling Hot 100 artists to celebrate the US singles chart's fiftieth anniversary, with the Beatles at number one.^[4] They have been honoured with 7 Grammy Awards,^[5] and they have received 15 Ivor Novello Awards from the British Academy of Songwriters, Composers and Authors.^[6] The Beatles were collectively included in Time magazine's compilation of the 20th century's 100

expressing complaint

Making a complaint

Useful expressions:
I’m afraid I have to make a serious complaint.
Look, I’m sorry to trouble you, but….
Excuse me, I’m afraid…
Excuse me, there seems to be something wrong with…
Excuse me, there appears to be something wrong…
I wonder if you could help me…..
I’ve got a bit of a problem here, you see……
Do you think you could……?
I’m sorry to have to say this, but….
Would you mind (doing)….?
I wish you wouldn’t mind….
I do wish you could….
Wouldn’t it be a good idea to/ not to….

Accepting a complaint

Oh, I’m sorry about that.
I can’t tell you how sorry I am
I wish it never happened
Oh dear, I’m really sorry
I’m so sorry, I didn’t realize
I just don’t know how to say.
I just don’t know what to say

Delaying a complaint

I suggest you leave it with us and we’ll see what can be done.
I suggest you leave it with us and we’ll see what we can do.
I’m afraid the manager/boss isn’t in at the moment. Could you call later?
I’m afraid we can’t help you at the moment. Could you leave your contact phone number and address? We will contact you soon.

Rejecting a complaint

Well, I’m afraid there is nothing we can do about it actually.
Well, I’m afraid there isn’t much we can do about it.